BytePro Knowledge Base

What does the trial version of BytePro include?

 

What is activation?

 

I just opened BytePro for the first time, and I am stuck on a Log In screen. What do I do?

 

How was the Florida Mortgage Brokerage Contract updated in version 2.1?

 

How do I file 1098 data electronically?

 

What are the Credit drop-down selections on the DO/DU on the Web screens?

 

There is a paragraph about balloon payments on the continuation page of the 1003. What is that? Can I get rid of it?

 

I noticed 'Closing Cost Types' in the Closing Cost Setup defaults. What are those?

 

I am a Byte Classic user. What are some of the key features of BytePro?

 

I am a Byte Classic user. Do I have to upgrade to BytePro?

 

Can I run BytePro and Byte Classic at the same time?

 

Can I export my BytePro files to Byte Classic?

 

What data can I import from Byte Classic to BytePro?

 

How do I import loan files from Byte Classic into BytePro?

 

I am switching from Byte Classic to BytePro. What data will I need to recreate in BytePro?

 

We just imported our Byte Classic files to BytePro, and none of the files have users (LOs and LPs) assigned. What do we do?

 

We have more than 10 employees who use Byte Classic on an unsecured database. Will we need to purchase licenses for additional users when we move to BytePro?

 

How do I move a file from BytePro to Byte Classic?

 

We mapped our network drive directly to the shared data folder, and the Byte Classic custom info won’t import. What do we do?

 

We can’t see CBC Web credit reports imported from Byte Classic. What do we do?

 

We want to import our archived Byte files. How do we do that?

 

We have a huge Byte Classic database - over 2000 loan files. We imported the files to BytePro, and BytePro is running very slow. What do we do?

 

How do we import template files?

 

We have several Word documents in the Byte Word Docs folder that we will need in BytePro.

 

We copied some Word docs directly into the BytePro/Word Docs folder, but they aren’t showing up in the Available to Print list. What do we do?

 

Our imported cosigner files seem to have an extra file for each cosigner we import. Why?

 

We need to change our company information in BytePro. Where do we go to do that?

 

Is there an easy way to add new users to a data folder?

 

We don’t really understand how the shared defaults work. Why are some shared and others not? Can we change them?

 

Some of our archived files are assigned to LOs and LPs who have left the organization. Will our user license cause us any difficulty accessing those files ?

 

We occasionally receive files from our other office that are assigned to users from that office. Can we view those files in our data folder if the users are not on our user account list?

 

How do I password protect the Manage Data Folders screen? What does that do?

 

What happened to the OO (owner-occupied) status for REOs?

 

How do I do a piggyback first and second loan in BytePro?

 

My mortgage liabilities all say 'not counted'. How do I get them to count?

 

How do I set up the New York Pre-Application Disclosure in BytePro?

 

We purchased the LFI documents for BytePro, and some of the forms we need are not there. What do we do?

 

How do I move a loan file from my personal data folder on my computer to the shared data folder on the network?

 

We have Word 2002. When we try to print our Word docs in BytePro, a message says ‘requested object not available’. What do we do?

 

How do we back up our BytePro data?

 

How is the annual support policy changing?

 

We will be using BytePro with Terminal Services. Is there anything we will need to know?

 

Some of the people in the office have a summary pane to the right of the BytePro screen, and others do not. What is going on?

 

How do I print my verifications?

 

How do you print all forms to legal size paper?

 

How do I print blank forms out of BytePro?

 

In Byte Classic, I could log onto the Desktop Originator website without having to resubmit my file. Why can’t I do that in BytePro?

 

Some of our lenders require a submitted 3.2 version Fannie Mae file, and others want a version 3.0 Fannie Mae file. Can we create either of those in BytePro?

 

How do I find my user number and phone number in BytePro?

 

How are FHA risk based premiums implemented?

 

Resources for Creating Formulas for Custom Fields