BytePro Knowledge Base

On a 5/1 ARM, why does the 2011 TIL say "MAXIMUM during FIRST FIVE YEARS" when the payment actually adjusts at the beginning of the sixth year?

 

What does the trial version of BytePro include?

 

What is activation?

 

I just opened BytePro for the first time, and I am stuck on a Log In screen. What do I do?

 

What are the Credit drop-down selections on the DO/DU on the Web screens?

 

There is a paragraph about balloon payments on the continuation page of the 1003. What is that? Can I get rid of it?

 

I noticed 'Closing Cost Types' in the Closing Cost Setup defaults. What are those?

 

We need to change our company information in BytePro. Where do we go to do that?

 

Is there an easy way to add new users to a data folder?

 

We don’t really understand how the shared defaults work. Why are some shared and others not? Can we change them?

 

Some of our archived files are assigned to LOs and LPs who have left the organization. Will our user license cause us any difficulty accessing those files ?

 

We occasionally receive files from our other office that are assigned to users from that office. Can we view those files in our data folder if the users are not on our user account list?

 

How do I password protect the Manage Data Folders screen? What does that do?

 

My mortgage liabilities all say 'not counted'. How do I get them to count?

 

How do I set up the New York Pre-Application Disclosure in BytePro?

 

We purchased the LFI documents for BytePro, and some of the forms we need are not there. What do we do?

 

How do I move a loan file from my personal data folder on my computer to the shared data folder on the network?

 

We have Word 2002. When we try to print our Word docs in BytePro, a message says ‘requested object not available’. What do we do?

 

How do we back up our BytePro data?

 

We will be using BytePro with Terminal Services. Is there anything we will need to know?

 

Some of the people in the office have a summary pane to the right of the BytePro screen, and others do not. What is going on?

 

How do I print my verifications?

 

How do you print all forms to legal size paper?

 

How do I print blank forms out of BytePro?

 

Some of our lenders require a submitted 3.2 version Fannie Mae file, and others want a version 3.0 Fannie Mae file. Can we create either of those in BytePro?

 

How do I find my user number and phone number in BytePro?

 

Resources for Creating Formulas for Custom Fields